You can't beat first hand hotel reviews from previous guests. The following reviews for the Downtown Inn Chiang Mai in Chiang Mai provide an honest and often candid account of their recent stay. If you've been there yourself and agree or disagree with what is said below please add your own thoughts and comments.
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Chris Sneddon Great location near to night bazaar, friendly and helpful staff (they were willing to forgive me the cost of the return taxi to the airport because the airport taxi service failed to show up, which was probably my fault). Very pleasant rooms, adequate breakfast.
Robert Hochman The location and general service were great at the hotel, but the small twin beds was not very comfortable at all. Breakfast was very good and had a good selection. Only blemish was upon checkout when management falsely claimed I owed 800 baht for a long distance call to Hawaii, and showed me a computer log of the call, which was nonsense. Only after about 10 minutes of my firmly insisting no local or international calls were ever made, and my Thai friend clearly stating to them in Thai that I had my own mobile with long distance did the manager relent and said I would not be charged. Whether this was a computer error, the cleaning people making a call, or a scam - I can t say, but it did sully an otherwise flawless experience.
Matthew Richardson nice friendly hotel in convenient but quiet location, good food, slightly pricey drinks but they had a 3 for 2 offer on so this compensated, clean comfortable room and very pleasant staff, I would definitely come here again and recommend the downtown.
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